1. Introduction
This Privacy Policy informs users of the Fond-an website (the "Site") about how personal data is collected, used, stored, and their rights under applicable laws, including GDPR.
2. Definitions
For clarity, the following terms apply:
- Personal Data: Information that directly or indirectly identifies a natural person.
- Data Subject: Any person whose personal data is collected or processed via the Site.
- Processing: Any operation performed on personal data (collection, storage, use, deletion, etc.).
- Intermediate Archive: Storage in a separate database for legal/administrative purposes before deletion or anonymization.
3. Legal Bases
Processing is based on:
- Consent for specific processing;
- Contract performance to provide services;
- Legal obligations;
- Legitimate interest, e.g. fraud prevention, subject to user rights.
4. Purposes
Data is processed for:
- customer relationship management (billing, order tracking, claims);
- personalized communications and marketing;
- satisfaction surveys, studies, analytics;
- promotional operations;
- rights-request management;
- transaction security and fraud prevention.
5. Data Collected
- Identity data (name, date of birth, email, phone).
- Connection data (IP address, browsing history).
- Transaction data (order history, payment identifier).
Data is collected during browsing, account creation, or service usage.
6. Retention Period
- Active base: 3 years from last interaction.
- Intermediate archive: 2 additional years for legal/admin evidence.
- Legal obligations: up to 7 years for tax/accounting reasons.
7. Recipients
Data may be shared with service providers (hosting, payment, carriers) and authorities when legally required.
No personal data is sold or exchanged for commercial purposes without prior consent.
8. Data Security
The Site applies technical and organizational measures to secure data, including encrypted transactions and secure environments.
9. User Rights
- Access
- Rectification
- Erasure
- Restriction
- Portability
- Objection
- Post-mortem instructions
To exercise these rights, contact: contact@Fond-an.com or Rue de Praetere 2/4/6, 1000 Brussels, Belgium.
10. Cookies and Similar Technologies
The Site uses cookies to analyze traffic, personalize experience, and ensure proper operation. Cookies can be disabled in browser settings or the Site tools.
11. Policy Updates
This Policy may be updated to reflect legal changes or operational updates. The current version is available at https://fond-an.com/politiques-de-confidentialite/.
12. Contact
- Email: contact@Fond-an.com
- Postal address: Rue de Praetere 2/4/6, 1000 Brussels, Belgium
