Privacy policy

1. Introduction

This Privacy Policy aims to inform users of the Fond-an website (hereinafter "the Site") about the methods of collection, use, and storage of their personal data, as well as their rights under applicable legislation, including the General Data Protection Regulation (GDPR) and the French Data Protection Act.

2. Definitions

For a better understanding of this Policy, the following terms are defined as follows:

  • Personal Data  : Information that allows for the direct or indirect identification of a natural person.
  • Data Subject  : Any natural person whose personal data is collected or processed via the Site.
  • Processing  : Any operation performed on personal data (collection, storage, use, deletion, etc.).
  • Intermediate Archiving  : Storage of data in a separate database for administrative or legal purposes, before its deletion or anonymization.

3. Legal Basis for Data Processing

The processing of personal data carried out by Facile Solution SRL is based on the following legal grounds:

  1. Consent  : When a user gives their explicit agreement for a specific processing.
  2. Performance of a contract  : When processing is necessary to provide a service or fulfill contractual obligations.
  3. Legal obligation  : To comply with regulatory or legal obligations.
  4. Legitimate interest  : For purposes such as fraud prevention, provided that the user's rights prevail.

4. Purposes of the Processing

The personal data collected on the Site is processed for the following purposes:

  • Customer relationship management (invoicing, order tracking, complaints).
  • Sending personalized communications and commercial solicitations.
  • Conducting satisfaction surveys, studies, and marketing analyses.
  • Organization of competitions and promotional operations.
  • Management of requests to exercise rights.
  • Securing transactions and combating fraud.

5. Data Collected

The types of personal data collected include, but are not limited to:

  • Identity information (name, surname, date of birth, email address, telephone number).
  • Connection data (IP address, browsing history).
  • Transaction data (order history, payment identifier).

This data is collected when browsing the Site, creating an account, or using specific services.

6. Shelf Life

The data is retained for the following periods:

  • Active database  : 3 years from the last interaction with the Site.
  • Intermediate archiving  : 2 additional years for administrative or evidentiary purposes.
  • Legal obligations  : 7 years for tax or accounting reasons.

7. Data Recipients

Personal data may be shared with:

  • Service providers (hosting providers, payment providers, carriers).
  • Administrative or judicial authorities, if required by law.

No personal data is sold or exchanged with third parties for commercial purposes without prior consent.

8. Data Security

The Site implements technical and organizational measures to ensure data security, including transaction encryption and storage in secure environments.

9. User Rights

In accordance with regulations, each user has the following rights:

  • Access  : Obtain confirmation that your data is being processed and access the corresponding information.
  • Rectification  : Correcting inaccurate data or completing incomplete data.
  • Erasure  : Requesting the deletion of one's data in certain cases.
  • Limitation  : Restrict treatment to specific situations.
  • Portability  : Receiving your data in a structured and commonly used format.
  • Objection  : Refusing processing based on legitimate interest or for marketing purposes.
  • Post-mortem directives  : Defining the procedures for managing one's data after death.

To exercise these rights, contact us by email at contact@Fond-an.com or by mail at Rue de Praetere 2/4/6, 1000 Brussels, Belgium.  

10. Cookies and Similar Technologies

The Site uses cookies to:

  • Analyze traffic and browsing behavior.
  • Personalize the user experience.
  • To ensure the proper functioning of the Site.

Cookies can be disabled via browser settings or the tools offered on the Site.

11. Changes to the Privacy Policy

This Policy may be updated to reflect legislative developments or changes in the Site's practices. The current version is available at https://fond-an.com/politiques-de-confidentialite/ .  

12. Contact

For any questions regarding this Privacy Policy, please contact:

  • E-mail : contact@Fond-an.com
  • Postal address  : Rue de Praetere 2/4/6, 1000 Brussels, Belgium